Mediating Roles of Role Ambiguity and Depression in the Relationship Between Perceived Heavy Workload and Quiet Quitting Behaviors of Healthcare Workers

The purpose of this study is to examine the effect of heavy workload perceptions of healthcare workers on their quiet quitting behaviours and to reveal the possible mediating roles of role ambiguity and depression in this relationship. To this end, the study focuses on employees in the health sector and examines the multidirectional interactions among these variables within the framework of the parallel mediation model. Data were collected from 553 healthcare workers at a large-scale training and research hospital in the Eastern region of Türkiye. The results of the study showed that the perception of heavy workload had a positive and significant relationship with quiet quitting behaviours and that role ambiguity and depression mediated this relationship. In parallel mediation analyses, role ambiguity and depression variables were found to have significant parallel mediation roles in the effect of heavy workload on quiet quitting.