Polat, Muhammed

Due to the application of developments in information and communication technologies to business processes in air transportation, it has come to possess a consumer base that, like in other sectors, can plan their travels in the virtual environment as they wish. This has led to changes in consumer behaviour or consumption habits. This study aims to examine the purchasing behaviours of airline consumers in the digital age using bibliometric analysis methods through the existing literature. Within the scope of the bibliometric analysis technique, the science mapping analysis and performance analysis methods were utilized through the R-studio program's biblioshiny extension using the Web of Science database. The 93 results obtained were reduced to 68 as a result of exclusion criteria. East Asian universities are the most contributing universities. Journal of Air Transport Management (JATM) is the most productive journal. The most frequently used words are service quality, customer satisfaction, and loyalty. This finding explains the role of these three words in the formation of purchasing behaviour. In the relevant literature, it is observed that studies on the factors affecting purchasing behaviour or intention in air transportation are increasing. However, it is not known which of these variables stand out, which study has inspired other studies, or which study has been most frequently cited by other studies. This study fulfils an important gap from this perspective.

Konca, Murat; Sarigul, Seval Selvi; Bıçer, Ismaıl

Bu çalışma sağlık harcamalarını etkileyen faktörlerin belirlenmesi ve belirlenen bu faktörlere yönelik çözüm önerileri getirilmesi amacıyla gerçekleştirilmiştir. Sağlık harcamalarını etkileyen birçok faktör bulunmakla beraber çalışma kapsamında Dünya Bankası veri tabanından 2019 yılına ait 138 ülkenin gelir, eğitim harcamaları, alkol ve tütün kullanım oranları, 65 yaş üstü nüfus oranı, kentsel nüfus oranı, kadın nüfus oranı ve hekim sayısı değişkenleri ele alınmıştır. Çalışmada, öncelikle klasik en küçük kareler regresyonu ve ardından kantil regresyon analizleri kullanılmıştır. Elde edilen sonuçlar %95 güven düzeyi üzerinden yorumlanmıştır. Yapılan analizler sonucunda kantil 0,25, kantil 0,50 ve kantil 0,75’te yer alan ülkelerde kişi başına düşen gelirin, eğitim harcamasının gayrisafi yurt içi hasıla içindeki payının ve 65 yaş üstü nüfus oranının artmasıyla kişi başına düşen sağlık harcamalarının da istatistiksel olarak anlamlı bir şekilde artış gösterdiği tespit edilmiştir. Alkol ve tütün kullanım oranları, kentsel nüfus oranı, kadın nüfus oranı ve hekim sayısı ile sağlık harcamaları arasında istatistiksel olarak anlamlı herhangi bir ilişkiye ise rastlanmamıştır.

Kılıçkaya, Fatma Yılmaz; Kumkale, İlknur

Nowadays, the changes experienced and strong competition conditions have made it even more difficult for businesses to improve their firm performance. The current period has been changing faster than ever before, and change is the key determinant factor. The ability of companies to survive and to deliver an outstanding performance depends on the importance they attach to the human factor and their intellectual capital management. The aim of the study was to evaluate intellectual capital and firm performance according to the field of activity boundaries of businesses. Therefore, in this study, a questionnaire was conducted to 700 managers from among ISO (Istanbul Chamber of Industry) 1000 companies, and the relationships between intellectual capital and sub-dimensions according to the internationality of companies, human capital, relational capital, structural capital and firm performance and the sub-dimensions, financial performance and non-financial performance were tested using the SPSS package program. As a result of the study, the relational capitals, one of the factors of intellectual capital, and in terms of firm performance, the non-financial performance of companies operating in the international arena were found to be higher compared to companies operating in the national and regional fields.